Effective Date: 2/19/2024, Revised: 3/18/2024
This Privacy Policy describes how NoCo Flex LLC (“NoCo Flex,” “we,” “us,” or “our”) collects, uses, and shares personal information collected from clients and customers (“you” or “your”) on our website, nocoflex.com, (the “Site”) and through our services. By accessing or using our Site and services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
Information We Collect
We collect personal information such as name(s), phone number(s), email address(es), physical and mailing address(es), and details regarding preferences and interests in real estate, financial and asset information for business operations and services.
How We Use Your Information
We use the information for corresponding with you, providing services to you, notifying you of updates and changes related to our business and how they may affect you and informing you of additional services and products which may be offered by our business.
Consent for Text Messaging
There are various ways to ‘opt-in’ to receive marketing messages from us. You can opt-in to receive marketing messages from our business by doing any of the following:
1. Filling out a form to request information about our business or services on our website (at https://nocoflex.com/contact/ or similar) and explicitly checking a box stating you agree to be contacted by us (including for marketing purposes).
2. Contacting us directly via email/phone/SMS to request information or inquire about listings or services and explicitly agreeing to receive marketing information in that correspondence.
3. Filling out a form in-person expressing a desire to receive information about our business and our services at an open house or other in-person event and agreeing to receive marketing correspondence on that form.
4. Texting us or calling us from the number on a real estate sign/advertisement or other web or print materials and agreeing to receive information about our business or marketing communications from us.
5. Signing a contract with us to hire our company to provide services to you and agreeing to a provision within that contract which states that we may contact you from time to time for marketing purposes.
Upon opting into our text messaging services, you will receive a confirmation message. This message will inform you that you have been enrolled in the campaign and provide details on how to opt out.
Use of Personal Information
We assure you that this data is used solely for our internal operations and not shared with third parties for marketing purposes.
Sharing of Information
Under no circumstances will your information be shared with third parties or affiliates for marketing purposes. However, information may be shared if required by law.
Opt-Out Mechanism
To opt out of receiving messages, you can reply ‘STOP’ to any SMS message, email privacy@nocoflex.com, or call us at 970-237-4749. Upon receiving your opt-out request, we will send a final confirmation message acknowledging your decision to opt out and no further messages will be sent to you.
Regulatory Compliance
We comply with the TCPA, CTIA, and FCC guidelines, upholding the highest standards of legal compliance in all communication campaigns.
Updates and Accessibility
Our Privacy Policy is prominently displayed on our website, providing clear information on how we collect, use, and share your information. It is accessible from our initial call-to-action and consistent with applicable privacy laws.
Inquiries and Complaints
For questions or concerns regarding our text messaging practices or to file a complaint, please contact us at privacy@nocoflex.com.
Data Security Practices
We implement robust security measures to protect your personal information, including technical, physical, and administrative safeguards. Regular testing and monitoring are conducted to ensure the effectiveness of these security controls.
Compliance with The Campaign Registry (TCR)
This Privacy Policy is designed to comply with the requirements of The Campaign Registry (TCR) for 10DLC messaging campaigns. We aim to meet the standards set forth by TCR by providing clear information about the collection, use, and sharing of personal information. As such, we take several steps to ensure compliance with the standards set forth by TCR. In addition to other steps already specified in this policy, we always document opt-in consent, including the timestamp of consent acquisition, consent acquisition medium and IP address/phone number or identity of the individual who consented to communications. We also send confirmation messages whenever possible to you after you opt-in informing you that you have been enrolled in a message campaign.
